BT

About BT

BT (British Telecommunications plc) is a renowned multinational telecommunications services company headquartered in London, United Kingdom. Founded in 1846 as the Electric Telegraph Company, it is one of the world's oldest communications companies and has played a pivotal role in the development and expansion of telecommunications globally. BT is listed on the London Stock and is a constituent of the FTSE 100 Index.

BT provides a broad range of telecommunications services including fixed-line services, broadband, mobile and TV products and services as well as networked IT services. In the UK, BT serves over 18 million consumer and business customers with more than 28 million phone lines. Internationally, BT operates in around 180 countries and is one of the largest providers of telecommunications services worldwide.

The company is structured into various segments to cater to different markets and customer needs. Its Consumer division offers broadband, phone, TV and mobile services to consumers in the UK, while its Enterprise division provides network products and services to businesses and public sector organizations. BT’s Global Services division delivers managed network IT services to multinational corporations, with a strong focus on security and cloud services.

BT is committed to providing high-quality, innovative products and services. It has invested heavily in technology and infrastructure, particularly in the development of its fiber-optic network and 5G services. BT’s extensive research and development activities are conducted at Adastral Park in Suffolk, which is one of the leading telecommunications research facilities in Europe.

Sustainability and corporate responsibility are key priorities for BT. The company aims to reduce its carbon emissions and has set ambitious targets to become a net-zero business by 2045. BT also focuses on digital inclusion and has initiatives in place to enhance access to technology and digital skills across the UK.

BT has a strong focus on customer service and aims to provide a seamless and integrated experience across all its platforms and touchpoints. The company is continuously evolving its services and operations using AI and data analytics to improve customer interactions and operational efficiency.

Innovation is at the heart of BT’s strategy. The company collaborates with various tech firms, startups, and academic institutions to stay at the forefront of technological advancements. BT has been involved in the development of pioneering technologies such as quantum communications and next-generation fiber optics.

BT’s leadership in the telecommunications industry is recognized globally. It has received numerous awards for its services, innovations, and business practices. The company remains dedicated to enhancing connectivity and fostering digital societies, aiming to empower people, businesses, and communities in the digital age.

As BT continues to expand its services and reach, it remains committed to delivering exceptional value to its customers, shareholders, and communities, ensuring that it maintains its position as a leader in the global telecommunications industry.